FAQs

Frequently Asked Questions

Upon completion of this course, students receive an American Heart Association course completion card that is valid for 2 years.

The cards issued are called eCards, which is a secured electronic card you received directly from AHA.  If you have questions, please refer to to AHA Course Card Reference Guide found on http://cpr.heart.org/AHAECC/CPRAndECC/FindACourse/CourseCardInformation/UCM_473165_Course-Card-Information.jsp

For more information on eCard visit: https://www.thecprhero.com/ecard/

We offer discounts to promote our cause and help students enroll for a discounted price already. With that, we do not combine discounts and reserve the right to change the terms and condition of any offers, discounts, and/or promotions.

Yes. However, seats are only reserved once payment is received.  To reserve your seat immediately, we accept online payments via major credit cards (Visa, MasterCard, Discover, American Express).  This allows you to receive your certification cards the same day and make sure the class does not overflow.
Since space is limited so seats are only reserved to individuals are paid first.

We do not price match on an individual level. We are able to offer pretty low prices already because we are able to utilize small spaces and teach small classes. You can take advantage of our discounts available at the moment.

Note: Online classes are different than American Heart Association accredited certification. While online CPR classes can seem much cheaper, most places do not accept them and you will end up paying for more than you bargain.

If you have a big group of 8 or more that needs training and certification, we have group discount available. Please contact our office or email support@thecprhero.com with the following information:
  1. Contact Name
  2. Contact Phone
  3. Training Location (off-site)
  4. # of People to Certify
  5. Which CPR Class do you need (Healthcare/Non-Healthcare/Pediatrics)
  6. Do you need AEDs on your premise(s)?
To register for a CPR Class:
  1. Visit https://www.thecprhero.com/enroll-now
  2. Select the class you need to take
  3. Select a date at the location you wish to take the class
  4. Register & Pay to Reserve Your Seat

You must pay in advance to reserve your seat.  We currently only accept online registration and payment through credit card.  To pay cash/check, you must call or e-mail us to reserve your seat.  (Seats are only fully reserved once payment is received).

If you need to reschedule for any reason, you must notify us via e-mail at support@thecprhero.com 48 prior to the start of class.  You will be accessed a $25 reschedule fee if we do not receive any request prior to the 48 hours to the start of class for any reason.

You will need to visit the page https://thecprhero.com/cpr-replacement-card-request/ and fill out the form along with payment. There is a $15 fee for replacement cards (postage included). Please give us 3-5 business days to send out a replacement card.
For expedited service, it will be a $30 fee.
  • If you are in a healthcare professional industry, you will need an AHA Basic Life Support Class.
  • For all other professions, you will need to take the Heartsaver® First Aid & CPR AED Class.

Yes.  The CPR Hero Training Center is an approved provider in offering certificates for CPR & First Aid Certification under the American Heart Association.